J'ai postulé via une autre source. J'ai passé un entretien chez H&M (New York, NY) en oct. 2022
Entretien
3 part interview process, very long and drawn out for a basic retail sales position. Had to go to multiple locations to speak to the same manager. A quick one stop interview process would've sufficed.
Questions d'entretien [1]
Question 1
They'll ask you who your style icon is, they're interested to see if you like clothes in general which does make sense to ask.
Very easy interview with one other person who applied. Asked about how you might handle a difficult customer, who you are, etc. Second interview was basically just the job offer and signing papers.
Questions d'entretien [1]
Question 1
How would you handle a difficult customer? What is one thing you noticed in our store that you would improve?
It's a group interview and in mine there were x4 other people. We introduced ourselves and got split into teams to complete a task on their values. Then we were split into different teams and were given a hypothetical customer who wanted help with their outfit - we had to create an outfit accordingly therefore roamed around the store to find clothing items that fit the brief. Afterwards, we explained why we chose those clothes and then were asked x2 competency-based questions.
Questions d'entretien [1]
Question 1
Why do you want to work at H&M? Tell me x3 things about yourself. What does fashion mean to you and what is your fashion style?
Engaging and interactive, having opportunity to engage with managers and customers at the same time. Actual sit down interviews were fairly brief/in groups with opportunity to shadow during business hours.