J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez H&M en mars 2016
Entretien
Assessment day process:
1. Introduce yourself+ describe your ideal house
2. Group improvised presentation
3. Interview& presentation
4. Call centre role play
5. Email assessment
Overall quite a pleasant experience; although I had initially applied for another position, I have been informed a day before the phone interview that the only job available at that moment was in the call centre.
The group presentation and the call centre role play is a bit stressful, if you lack of experience in customer service.
J'ai passé un entretien chez H&M (Édimbourg, Écosse)
Entretien
The interview process was fine, they were able to be flexible with timing and all took place remotely. Interviewers were nice and made you feel comfortable. Job was offered via a separate call
J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez H&M
Entretien
The interview process started with a short email prompt sharing a customer service experience you've had. It was basically used to gauge how well you are with grammar and customer experiences. I was then invited to have a 30 minute video call with the recruiter to discuss the role and my background.
After that went well, I was invited for an hour long in-person interview. The first part was a traditional interview with of the managers and the second part was a written portion where you had to respond to mock customer complaints. Again, it gauged proper use of grammar and customer resolution practices.
Questions d'entretien [1]
Question 1
Have you ever dealt with a difficult co-worker? If so, how did you overcome differences?
J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez H&M (Barcelone)
Entretien
Hay dos entrevistas. Una es telefónica, donde te explican el puesto y les comentas tu experiencia laboral. La otra es online y la realizan trabajadores del área, las preguntas son especificas sobre el puesto de trabajo.