J'ai postulé en personne. J'ai passé un entretien chez H&M (Toronto, ON) en sept. 2025
Entretien
It was a group interview, which was around 30 minutes. The interviewer explained the job and asked us some simple questions. Then we were asked to go to the sales floor and play the role of a sales associate. After that, we came back to the room and answered a few more simple questions. They don’t care about previous experience, it’s not important to them. They care about nothing but someone who engages with customers, even though I have never been greeted there as a customer and usually have to search for someone to ask my question. Anyway, just be yourself and talk to customers when you are asked to act as an associate in the interview.
J'ai postulé en ligne. J'ai passé un entretien chez H&M (Fairfax, VA)
Entretien
Great process and team, connecting with everyone felt very easy. I had some behavioral questions and some about my experience. Ultimately they decided to move forward with someone else. I would recommend giving it a try.
Very easy interview with one other person who applied. Asked about how you might handle a difficult customer, who you are, etc. Second interview was basically just the job offer and signing papers.
Questions d'entretien [1]
Question 1
How would you handle a difficult customer? What is one thing you noticed in our store that you would improve?
It's a group interview and in mine there were x4 other people. We introduced ourselves and got split into teams to complete a task on their values. Then we were split into different teams and were given a hypothetical customer who wanted help with their outfit - we had to create an outfit accordingly therefore roamed around the store to find clothing items that fit the brief. Afterwards, we explained why we chose those clothes and then were asked x2 competency-based questions.
Questions d'entretien [1]
Question 1
Why do you want to work at H&M? Tell me x3 things about yourself. What does fashion mean to you and what is your fashion style?