Completely unprofessional. Every single part of their 3-stage interview process is unprofessional. 1. Phone screen with their recruiter: The recruiter was just going through a list of qualifications to ask. There was no room to ask questions about the role. It did not feel like an interview, It felt more of an interrogation where you can't ask anything back to learn if you're a good fit. Moreover, the questions asked are just a repeat of what were asked when you initially fill out the application form AND could have been answered if the recruiter bothered to read the resume. 2. "Prep Call": This one is actually good in practice since it's designed to prepare you for your client interview. But deep down it's only to save themselves some face to their clients. This is also the first time I've heard about the potential client throughout the interview process. Did it do its job of preparing me for the client interview? Kinda. So I'd give them points for that. 3. Client Interview: Since this part is external to GenPact, I won't include details about it. But I had a pleasant conversation with their client. Before my client interview ended, I made sure to ask the clients how long do I have to wait for their feedback. They explicitly told me they'd give feedback to GenPact no more than 48 hours. So naturally, I followed up with GenPact after that. What did I get? Radio silence. I asked again after a week. Nothing. And another week after that. Absolutely nothing. To future applicants, heed the reviews carefully. They aren't lying that this place is unprofessional.