A fairly simple Tableau challenge followed by one on one conversations with various members of the team of varying levels of seniority. Everyone I spoke to kept the interview very conversational, they're trying to get to know you.
J'ai postulé en personne. J'ai passé un entretien chez Genesys (Daly City, CA) en juill. 2016
Entretien
1. Phone call with recruiter
2. 1 or 2 Phone call(s) with someone on the team
3. Small data analysis challenge (excel + Tableau)
4. on-site (1 to 4 either 1-1 or 1-2 people meetings)
Questions d'entretien [1]
Question 1
Why are you interested in the contact center industry?