interviewed for a Customer Service Advisor position at Foundever. The process included an initial phone screening, followed by a behavioral interview assessing communication skills, problem-solving, and customer handling. The experience was smooth and professional

From the very first contact, I could feel the human quality and professionalism behind the recruitment process. I want to especially thank Giovanni Caputi for his exceptional support, kindness, and clear communication throughout every stage. The interviews and assessments were well-structured, transparent, and honestly impressive. It’s clear that Foundever has invested time and care in their recruitment process. The way I was informed about my selection and the personalized feedback I received made me feel valued and respected. It’s one of the few times in my professional life that I’ve felt genuinely moved and welcomed not just another CV or number. I even shed tears of joy because the whole experience made me feel part of something meaningful from the start. I sincerely applaud the recruitment team for their empathy, efficiency, and excellence. Foundever sets a real example of how recruitment should feel: professional, human, and inspiring.

Very easy interview, quite casual. Was offered position same day after meeting them in person. Very generic interview questions and situational questions about customer service. Just need to use common sense and come across as confident and well spoken.