Phone, followed by group interview. Phone interview felt mostly like a screener and was over fast - not sure if that's because I was good or because they're a high turnover company...

Phone interview- asked general why would you be a good fit, tell us about yourself, whats a situation that went pear-shaped and what did you do to resolve it, fav destination and 3 reasons why you should go. I didn't get an offer because apparently other people had a bigger passion for travel so push that i guess