Avis sur Flight Centre Travel Group | Glassdoor.ca

Avis sur Flight Centre Travel Group

Dernière mise à jour : 16 janvier 2019
940 avis

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Flight Centre Travel Group CEO Graham "Skroo" Turner
Graham "Skroo" Turner
484 Évaluations

Avis des employés

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  1. « Great company, plenty of opportunities to grow »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Employé anonyme - Montréal, QC
    Employé actuel - Employé anonyme - Montréal, QC
    Recommande

    Je travaille chez Flight Centre Travel Group à plein temps (Moins d'un an)

    Avantages

    Dynamic team, growing opportunities, good salary, events out of the office organised, own portfolio of clients

    Inconvénients

    overtime required sometimes, but it pays off at the end of the month


  2. « The best comapny ever »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Team Leader - Montréal, QC
    Employé actuel - Team Leader - Montréal, QC
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez Flight Centre Travel Group à plein temps (Plus de 5 ans)

    Avantages

    Employees are extremely valued in this company we are not numbers

    Inconvénients

    Nothing really bad to say

    Conseils à la direction

    good management

  3. « International Travel Consultant »

    StarStarStarStarStar
    Ancien employé - Employé anonyme
    Ancien employé - Employé anonyme

    Avantages

    Fun job, great people, vibrant culture.

    Inconvénients

    Low base pay so you have to work very hard to make decent commission.


  4. « Selling your soul. »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - International Travel Consultant - Vancouver, BC
    Ancien employé - International Travel Consultant - Vancouver, BC
    Ne recommande pas
    Point de vue neutre
    Désapprouve le PDG

    J'ai travaillé chez Flight Centre Travel Group en contrat permanent (Plus d'un an)

    Avantages

    -Travel perks (FAM)
    -Benefits
    -Career opportunities and growth

    Inconvénients

    -When you first start, there is a lot to know and mistakes are costly ( literally)
    -Working long hours with a low salary
    -Sitting at a desk all day
    -Inconsistency of expectations
    -Micromanaging
    -Marking up clients constantly because commission from suppliers are way too low. Unless you're selling business class every day to everyone, than goodluck with not marking up. And if you get caught, you have to come up with excuses for the 'extra amounts'
    -Damage control- if something goes wrong there goes half of your day trying to resolve it and being put 'on hold'.

    Conseils à la direction

    Better training and more efficient systems
    Better pay.


  5. « Pros and Cons but overall great company »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Travel Consultant - Markham, ON
    Ancien employé - Travel Consultant - Markham, ON
    Ne recommande pas
    Point de vue positif
    Aucune opinion sur PDG

    J'ai travaillé chez Flight Centre Travel Group en contrat permanent (Plus d'un an)

    Avantages

    Great discounts and incentives, fun work parties.

    Inconvénients

    You aren't paid overtime expected to work up to 60 hours a week without extra compensation

    Réponse de Flight Centre Travel Group

    19 nov. 2018 – Recruitment Coordinator

    Thank you for sharing your experience of working for Flight Centre. Travel Consultants work on a 40 hour roster which, if in a retail store, usually includes late night trading and a rotation of... Voir plus


  6. « Fun with Opportunity »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Business Development Manager - Vancouver, BC
    Ancien employé - Business Development Manager - Vancouver, BC
    Recommande
    Point de vue neutre
    Approuve le PDG

    J'ai travaillé chez Flight Centre Travel Group en contrat permanent (Plus d'un an)

    Avantages

    It was a fun environment, very social and if you work hard the perks, such as regular discount on travel and monthly socials are a great pay off.

    Inconvénients

    Prefect if you’re young and single and want to party. As you get a little older the novelty of the parties wear off. All target driven so the salaries are pretty poor.


  7. Utile (1)

    « Not a good place to work »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Travel Consultant - Toronto, ON
    Ancien employé - Travel Consultant - Toronto, ON
    Ne recommande pas
    Point de vue négatif
    Désapprouve le PDG

    J'ai travaillé chez Flight Centre Travel Group en contrat permanent (Moins d'un an)

    Avantages

    - Travel perks
    - Good training program

    Inconvénients

    - The base salary too low considering the skills required to do this job effectively. It is no wonder they attract such low talent and have such high turnover. Base salary is not adjusted on where you reside, it is obscenely low if you live in Toronto or Vancouver where the cost of living is very high.

    - The commission structure was flawed. Even when you hit your targets you don't get compensated well. You need to surpass them greatly to make a decent cut. You also need to work tons of unpaid overtime to hit those targets

    - Unless you want to be stuck on a travel tour or stuck in the same location for 3-7 days at an all-inclusive, the travel perks are negligible.

    - Forced team events. Attendance at after hours company events were mandatory which was brutal. The last thing you want to do after a 10+ hr day booking travel is be forced to attend a monthly get together for your area and re-hash everything from the past month.

    - Ineffective booking systems. You would think that a company who books vacations would have best in class systems for doing the job. WRONG. Often times it was better to use websites (i.e. Google Flights) to find the best price for a ticket and then matching it up in the FC system. Quoting a client was an unbelievably tedious process that took up wayyyyy too much time. Everything was ineffective. There were so many glitches that led to incorrect bookings.

    Conseils à la direction

    - Pay your employees a higher base salary and better commission!
    - Also raise the base salary to match up with cost of living in certain locales.

  8. « Stressful environment, very little chance for career advancement »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Employé anonyme
    Ancien employé - Employé anonyme
    Ne recommande pas
    Point de vue négatif
    Aucune opinion sur PDG

    J'ai travaillé chez Flight Centre Travel Group en contrat permanent

    Avantages

    The chance to know the world.... through a brochure!

    Inconvénients

    Salary is not too appealing and the promise of receiving commissions based on sales levels work as the only tangible incentive to stay onboard. High turnaround demonstrates that the company has a pretty weak retention strategy.
    Every month the company would implement a new administrative or operational software/platform which required a considerable amount of time for training and a ramp up period with the additional component of not declining in the sales efforts

    Réponse de Flight Centre Travel Group

    25 nov. 2018 – Recruitment Coordinator

    Thank you for taking the time to give a balanced review of your experience working at Flight Centre. It's true that the role as a travel consultant with Flight Centre is a sales and target driven... Voir plus


  9. « Travel agent »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Employé anonyme
    Ancien employé - Employé anonyme
    Recommande
    Point de vue positif
    Approuve le PDG

    Avantages

    Fun work place, good training

    Inconvénients

    Long hours, no work balance

    Réponse de Flight Centre Travel Group

    19 nov. 2018 – Recruitment Coordinator

    Thank you for taking the time to give a balanced review of your experience working at Flight Centre. We wish you the best with your future and hope that our paths may cross again some time.


  10. « Developer »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    Ancien employé - Employé anonyme - Toronto, ON
    Ancien employé - Employé anonyme - Toronto, ON

    J'ai travaillé chez Flight Centre Travel Group en contrat permanent (Moins d'un an)

    Avantages

    Great experience.Learned a lot about travel industry

    Inconvénients

    can't think of any cons

    Réponse de Flight Centre Travel Group

    19 nov. 2018 – Recruitment Coordinator

    Thank you for sharing your experience of working for Flight Centre. It's great to hear that you are enjoying your time with us.