FedEx used a recruitment agency to find candidates for this vacancy. They openly admit that they don't like using them because they are very expensive, but recruiting themselves is far too time-consuming. I'm not keen on recruitment agencies due to the very bad reputation many of them have where I live, so this tainted FedEx's reputation for me. However, I was invited to an interview with one of the managers. When I arrived, the first thing the manager said to me was "well this isn't what I was expecting. I was expecting someone foreign" due to my last name not being English. This immediately made me feel uncomfortable and this is not an appropriate thing to say in a professional environment. The interview was very relaxed. The manager asked informal questions about my work history. He didn't seem too bothered about my educational background - maybe because I am overqualified for that role which only needs GCSEs (I have a degree). The manager showed me around the site, introduced me to staff and showed me the CCTV set up. It took a while for the agency to communicate the result of the interview and I was rejected for the job because my personality 'wouldn't suit that of the drivers'. I don't know how the manager can tell my true personality after meeting me for 45 minutes, but it's their loss! £8.20 per hour is a very low wage for this type of job in my opinion and I wouldn't have accepted an offer anyway.

The interview was done in person in front of a panel of 3 people giving the interview. The beginning you give a little bit of background information on yourself (your motivation for applying). Then they ask you about 5 questions in which you have to answer in the BAR format (Background, Action, Results). Afterwards you give your closing remarks, which is basically your opportunity to sell yourself and highlight your achievements