J'ai postulé en ligne. J'ai passé un entretien chez Delta Air Lines
Entretien
Applied and received an email stating to complete a video recorded interview and had 3 days to complete. I studied and practiced so much I think when it came time for the actual time to record the interview I became nervous and clammed up. They will have random flight attendants asking the interview questions. Once they finish, you will get 20 sec to get your thoughts together and will get roughly 2 min to answer the question. You will need to answer in the STAR format. I didn't get the position, however was def. a learning experience and will now know what to look for next time. I will apply again in 6 mos.
Questions d'entretien [1]
Question 1
They asked: When was a time a coworker was being unfair and what was the result, when was a time you had to deal with a difficult customer and what was the result, a time you went above and being for a customer and what was the result.
J'ai passé un entretien chez Delta Air Lines (New York, NY)
Entretien
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Questions d'entretien [1]
Question 1
Name a time you had to deal with an upset customer?
J'ai passé un entretien chez Delta Air Lines (Atlanta, GA)
Entretien
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Questions d'entretien [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?