J'ai postulé en ligne. J'ai passé un entretien chez Delta Air Lines en déc. 2014
Entretien
I applied online last month and received an invitation to do an online interview through HireVue. You had 3 days to completely the interview if not your application will automatically withdraw. The interview process online wasn't smooth for me. Only because I was so nervous. The interview consist of 5 questions. All situations questions. They played a video before the interview and at the end so you can get familiar with the training. It is very exciting!
The questions were:
When was a time where you dealt with a difficult guest.
A time where there was a situation where you had to act quickly without direction.
A time where you had a hard time working with someone because they weren't professional?
then they asked..What was the situation? What task did you do? What was the result?, after each question.
Questions d'entretien [1]
Question 1
A time where you had a hard time working with someone because they weren't professional?
J'ai passé un entretien chez Delta Air Lines (New York, NY)
Entretien
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Questions d'entretien [1]
Question 1
Name a time you had to deal with an upset customer?
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?
J'ai postulé en ligne. J'ai passé un entretien chez Delta Air Lines (New York, NY)
Entretien
I want to come here and say. The virtual ODVI is based on behavioral questions and situations practice your start method is very important easy and hard all at the same time.
Name a time when you held yourself in high standards. Name a time you didn’t follow rules but knew you at to something along those lines. I can’t remember exactly. But practice everyone. Star method best of luck to all. Keep trying don’t give up.
Questions d'entretien [1]
Question 1
Name a time a customer complaint about you although customer is always right.