J'ai postulé en ligne. Le processus a pris 3 mois. J'ai passé un entretien chez Delta Air Lines (Atlanta, GA)
Entretien
After a phone interview, if selected, you are flown to Atlanta to take part in a mass interview where about 12 individuals are discretely chosen and approximately 100 are sent home without having been told that they were not selected. It is a very selective process and there is no exact science to scoring a selection
J'ai passé un entretien chez Delta Air Lines (New York, NY)
Entretien
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Questions d'entretien [1]
Question 1
Name a time you had to deal with an upset customer?
J'ai postulé en ligne. J'ai passé un entretien chez Delta Air Lines (New York, NY)
Entretien
I want to come here and say. The virtual ODVI is based on behavioral questions and situations practice your start method is very important easy and hard all at the same time.
Name a time when you held yourself in high standards. Name a time you didn’t follow rules but knew you at to something along those lines. I can’t remember exactly. But practice everyone. Star method best of luck to all. Keep trying don’t give up.
Questions d'entretien [1]
Question 1
Name a time a customer complaint about you although customer is always right.
J'ai postulé en ligne. J'ai passé un entretien chez Delta Air Lines
Entretien
(odvi)For the ODVI they give you an unlimited amount of time to prepare before hitting record. Not sure if the camera is still capturing you while you are preparing for the question even though you didn’t hit record so be mindful of that
Questions d'entretien [1]
Question 1
Please describe a time a change at work impacted your daily routine. Describe the steps you took to adapt as well as the outcome of those steps.