J'ai postulé en personne. Le processus a pris 3 mois. J'ai passé un entretien chez Delta Air Lines (Atlanta, GA) en janv. 2018
Entretien
FACE TO FACE ON 1/15
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Hello fellow applicants! I know a good portion of us have used Glassdoor on our preparation for this.
As far as questions and experience everything is consistent with what I found here on Glassdoor. Reading things here will make you very prepared. *One MAJOR difference*
Generally, gathering from these reviews of other attendees, at the end of the interview they break you up into 4 groups and dismiss groups 1-3 and group 4 stays behind and gets the job. Well guess what? Group 4 was the first to be dismissed! Group 4 &3 rode on a bus back to the airport and group 1&2 rode on a bus back to the airport. I met individuals from all groups at the airport just minute after and they all confirmed that nobody stayed. How is this possible? Are they really emailing people? Did anyone receive any emails? Did anyone get the job? I put no offer but I have not heard from them yet. The suspense is real!
J'ai passé un entretien chez Delta Air Lines (New York, NY)
Entretien
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Questions d'entretien [1]
Question 1
Name a time you had to deal with an upset customer?
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?
J'ai postulé en ligne. J'ai passé un entretien chez Delta Air Lines (New York, NY)
Entretien
I want to come here and say. The virtual ODVI is based on behavioral questions and situations practice your start method is very important easy and hard all at the same time.
Name a time when you held yourself in high standards. Name a time you didn’t follow rules but knew you at to something along those lines. I can’t remember exactly. But practice everyone. Star method best of luck to all. Keep trying don’t give up.
Questions d'entretien [1]
Question 1
Name a time a customer complaint about you although customer is always right.