J'ai postulé en ligne. J'ai passé un entretien chez Delta Air Lines
Entretien
I submitted my application on-line Sept 6 2917. I would recommend submitting a resume in pdf format with a preceeding cover letter as only a single uploaded document will be allowed. Immediately following submission of my application (which included answering some simple short questions) I received a link to complete an on-line "assessment" which took about 35-40 minutes. 9/15 I received a "reminder" invitation to complete a skype interivew. Careful! This invitation will come from a "HireVue" e-mail address so be on the lookout for it. (I must have missed my original Skype Video Invite). I completed the video interview on 9/19. Then on 9/25 I received an e-mail invitation to schedule a phone interview within two days. I was given several time slots to choose from and will do this two days from today!
J'ai passé un entretien chez Delta Air Lines (New York, NY)
Entretien
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Questions d'entretien [1]
Question 1
Name a time you had to deal with an upset customer?
J'ai postulé en ligne. J'ai passé un entretien chez Delta Air Lines (New York, NY)
Entretien
I want to come here and say. The virtual ODVI is based on behavioral questions and situations practice your start method is very important easy and hard all at the same time.
Name a time when you held yourself in high standards. Name a time you didn’t follow rules but knew you at to something along those lines. I can’t remember exactly. But practice everyone. Star method best of luck to all. Keep trying don’t give up.
Questions d'entretien [1]
Question 1
Name a time a customer complaint about you although customer is always right.
J'ai postulé en ligne. J'ai passé un entretien chez Delta Air Lines
Entretien
(odvi)For the ODVI they give you an unlimited amount of time to prepare before hitting record. Not sure if the camera is still capturing you while you are preparing for the question even though you didn’t hit record so be mindful of that
Questions d'entretien [1]
Question 1
Please describe a time a change at work impacted your daily routine. Describe the steps you took to adapt as well as the outcome of those steps.