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Thank you for sharing your feedback. We're genuinely sorry to hear that your experience didn’t meet expectations, and we appreciate you taking the time to let us know.
We understand how disappointing it is to experience delays in communication following your interview. While there were some internal challenges during that period that affected our usual response times, we acknowledge that we could have done better in keeping you updated.
We’re also sorry to hear that your interview experience felt disengaging. That’s not the impression we want to leave, and we’ve shared your comments with the relevant teams.
One of our Talent Acquisition Advisors has tried to contact you to provide further feedback. If you’d like to follow up directly, we’d encourage you to email coopcareers@coop.co.uk so we can assist you further.