The interview process was in person, and lasted about 45 minutes. We talked about past work history and was explained the current role. Manager was nice, and mentioned that I would be given a call whether I was offered the position or not.

Met at Boeing facility where I picked up a badge that had been advanced. I was met by the hiring manager who included 2 other departmental team members in the interview. I received an introduction about the customer service team, had the opportunity to ask questions, went through situational questions, and was asked to provide STAR answers