J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez BMO Financial Group (Mississauga, ON) en mars 2016
Entretien
online simulation test - very fast paced...cannot "rewind" to practice...have to play very close attention to what is being spoken. Language is very clear. Need to navigate very fast between screens
Questions d'entretien [1]
Question 1
role play as agent and customer. how would you deal with irate customers. Are you flexible to work different shifts. are you willing to relocate. what are your salary expectations