Applied online through advertisement on job board. Received email for Video interview portion. Consisted of 5 behavioral based questions, then a questionnaire followed. Continuing into round 2, was the assessment and simulation portion, also done online. Basic math and decision making involved. Was told to email back once completed. Process isn't very difficult, but do take the time to prepare some answers. Set time aside to focus on answering the questions to the best of your ability, as there were some trick questions with the assessment part.

First I applied online and then I performed a mock -call center assessment I was invited for a phone interview. After phone interview I was invited for 1on1 at actual bank location.