J'ai postulé en ligne. Le processus a pris 5 semaines. J'ai passé un entretien chez Apple en août 2014
Entretien
I applied June 2014 and the recruiter called for the screening interview in July. I was then moved on to the FaceTime Interview and passed that. Waited 3 weeks for a followup for the FaceTime interview with a team manger this past Monday. Told me to wait 2-3 weeks for a decision and today I got the call and accepted the offer! waiting for background check info from HireRight. Know the products to some degree, also helps to own the product. Empathy!!!! during the role plays. They are big on that. Be very personable as you can with all interviews as well.
J'ai postulé via un recruteur. Le processus a pris 2 mois. J'ai passé un entretien chez Apple
Entretien
The interview for me consisted of a phone call, a virtual Zoom interview, and and in person interview with two managers at the Austin campus.
The phone interview was just to inform me of the opportunity and what to expect next, and the Zoom meeting felt like a pre-screening for the in person interview.
The in-person interview consisted of technical and personality type questions. They are more concerned with customer service than technical skills for these positions. You will be trained on the technical side.
The whole process took about 2 months from the initial call to the job offer.
Questions d'entretien [1]
Question 1
What would you do in this, or that, customer service situation?
J'ai postulé en ligne. J'ai passé un entretien chez Apple
Entretien
3 part.
1st is a recruiter asking you basic questions about yourself, then role playing to test your questioning skills.
2nd with a couple managers, more in-depth about your background and another role playing question.
3rd with recruiter. This is your offer interview.
Questions d'entretien [1]
Question 1
What’s the biggest priority when initially dealing with an upset customer.
J'ai postulé via un recruteur. J'ai passé un entretien chez Apple (Cork) en mars 2021
Entretien
I was programmed for two different Zoom interviews with two different supervisors and lastly I had a meeting with the area manager to get details of the job and the expectations…