J'ai postulé en ligne. Le processus a pris 2 mois. J'ai passé un entretien chez American Airlines
Entretien
Interviewers asked questions regarding experience managing corporate accounts. They walked through numerous scenarios of how to deal with difficult conversations or customer service issues related to travel. They also tested knowledge of the industry my accounts would be in.
Questions d'entretien [1]
Question 1
How would you deal with a customer who has been experiencing numerous delayed/cancelled flights?
J'ai postulé en ligne. J'ai passé un entretien chez American Airlines (New York, NY) en févr. 2019
Entretien
Easy , phone interview followed by onsite interview and meeting the team. individual round of interview on site.
The Phone interview lasted 30 min and onsite interview lasted for 2 hours
J'ai postulé en ligne. Le processus a pris 3 mois. J'ai passé un entretien chez American Airlines (Londres, Angleterre) en juin 2017
Entretien
5 step process for a leadership role. 3 months turnaround time which resulted in securing the position. The interview was help in their main office in London which is remote but well organized through their HR personnel.
Questions d'entretien [1]
Question 1
Overall experience and why did you apply for this role?