J'ai postulé en ligne. J'ai passé un entretien chez American Airlines (Dallas, TX) en août 2015
Entretien
I filled out an online application. A few weeks later, I was asked to do an online interview. It was pretty straight forward and they asked me the same questions that others have posted. I thought I must not have passed that level because almost 3 months went by, but then I was called for a face to face interview. I hope it goes well. I am older (in my 40's), so I may not be what they are looking for.
Questions d'entretien [1]
Question 1
Tell us about your past customer service experience.
J'ai postulé en ligne. J'ai passé un entretien chez American Airlines en juill. 2016
Entretien
Applied online took assessment test online one week later received email for a video interview. Taking my video interview today. Any advice from anyone who has gone through the process?!
Video group interview then in person with 40 other applicants. Asked behavioral questions and personality questions. The video interview lasted about 30-45 minutes. Then the in person was a whole day process.
Questions d'entretien [1]
Question 1
Name a time you went above and beyond for a customers
J'ai postulé en personne. J'ai passé un entretien chez American Airlines (Dallas, TX)
Entretien
1. Application with test questions
2. Group interview - online
3. In person interview - a lot of ppl with eyes on you. Dress professionally.
4. 6 week training -very hard, but be a good study/test taker
Questions d'entretien [1]
Question 1
High level Customer service related questions and safety experiences.