Le processus a pris 8 semaines. J'ai passé un entretien chez American Airlines (Suwanee, GA)
Entretien
The process is rather long. When I went to my f2f in Dallas you walk in with all the other applicants. Then they take you back to a room and you play a game. Smile, be friendly, the entire time. Take the lead if you can but don't step on others toes. Then you go to a group interview. They ask three questions. The last one is random and you won't know how it is till you stand up and answer. Try to be one of the first few to answer the questions! Be prepared and confident. They take you back into the room and review a day in the life of a flight attendant. They will tell you that no one will find out today which is true but if they escort you to the busses and not to get fingerprinted it's a tbnt.
Questions d'entretien [1]
Question 1
Why AA? Challenging customer service experience? Your best customer service aspect.
J'ai postulé en ligne. J'ai passé un entretien chez American Airlines en juill. 2016
Entretien
Applied online took assessment test online one week later received email for a video interview. Taking my video interview today. Any advice from anyone who has gone through the process?!
Video group interview then in person with 40 other applicants. Asked behavioral questions and personality questions. The video interview lasted about 30-45 minutes. Then the in person was a whole day process.
Questions d'entretien [1]
Question 1
Name a time you went above and beyond for a customers
J'ai postulé en personne. J'ai passé un entretien chez American Airlines (Dallas, TX)
Entretien
1. Application with test questions
2. Group interview - online
3. In person interview - a lot of ppl with eyes on you. Dress professionally.
4. 6 week training -very hard, but be a good study/test taker
Questions d'entretien [1]
Question 1
High level Customer service related questions and safety experiences.