J'ai postulé en ligne. Le processus a pris 3 mois. J'ai passé un entretien chez American Airlines en août 2016
Entretien
Great! I was nervous but upon completion no need to be. They really try to get to know you and how well you are at customer service. The STAR technique is key. Also, they like to know how well you are with a team. They will contact you via e-mail for a video interview upon completion of application and assement. The video interview should be completed within five days, I waited until the fifth. Make sure you complete video interview in a quiet well lit location.
J'ai postulé en ligne. J'ai passé un entretien chez American Airlines en juill. 2016
Entretien
Applied online took assessment test online one week later received email for a video interview. Taking my video interview today. Any advice from anyone who has gone through the process?!
Video group interview then in person with 40 other applicants. Asked behavioral questions and personality questions. The video interview lasted about 30-45 minutes. Then the in person was a whole day process.
Questions d'entretien [1]
Question 1
Name a time you went above and beyond for a customers
J'ai postulé en personne. J'ai passé un entretien chez American Airlines (Dallas, TX)
Entretien
1. Application with test questions
2. Group interview - online
3. In person interview - a lot of ppl with eyes on you. Dress professionally.
4. 6 week training -very hard, but be a good study/test taker
Questions d'entretien [1]
Question 1
High level Customer service related questions and safety experiences.