J'ai postulé en ligne. Le processus a pris plus d'une semaine. J'ai passé un entretien chez American Airlines (Queen Creek, AZ) en juill. 2016
Entretien
I applied online and within 5-10 days received the video interview. I study the company and possible questions. I trained the interview recording my self many times. I dressed up for a 1:1 interview, did my hair and make up. Unfortunately, I did not do good in the video interview. It was harder than I thought, I had a hard time talking to the computer, and almost did not look into the camera. I think this was my biggest mistake.
Questions d'entretien [1]
Question 1
Tell us about a good experience in costumer service.
J'ai postulé en ligne. J'ai passé un entretien chez American Airlines en juill. 2016
Entretien
Applied online took assessment test online one week later received email for a video interview. Taking my video interview today. Any advice from anyone who has gone through the process?!
Video group interview then in person with 40 other applicants. Asked behavioral questions and personality questions. The video interview lasted about 30-45 minutes. Then the in person was a whole day process.
Questions d'entretien [1]
Question 1
Name a time you went above and beyond for a customers
J'ai postulé en personne. J'ai passé un entretien chez American Airlines (Dallas, TX)
Entretien
1. Application with test questions
2. Group interview - online
3. In person interview - a lot of ppl with eyes on you. Dress professionally.
4. 6 week training -very hard, but be a good study/test taker
Questions d'entretien [1]
Question 1
High level Customer service related questions and safety experiences.