J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez Air Canada (Vancouver, BC)
Entretien
If you are knowledgeable and have experiences in customer service industries then it should be fine. Basically they ask questions about how to deal with some problems with customer and how you deal with stress
Questions d'entretien [1]
Question 1
Give an example when a customer was really angry and how did you solve the situation
J'ai passé un entretien chez Air Canada (Montréal, QC)
Entretien
The progress was lengthy. I had 2 interviews excluding the phone one. It took a while before I got a call back to get a response. The benefits seem nice though.
J'ai passé un entretien chez Air Canada (Montréal, QC)
Entretien
I passed 5 interviews (4 for each language}
The general one was long and they asked me some treaky questions.
At the end, they explained to me all about the position and they gave me the opportunity to asked them questions.
Questions d'entretien [1]
Question 1
What were my goals?
Describe how did I improve myself in previous jobs?
J'ai passé un entretien chez Air Canada (Toronto, ON)
Entretien
One on one sit down interview with an interviewer. The person asking different questions. It does include role play, explaining what is expected and the schedule is base on 24/7 industry