Don’t work here in 2018 - Avis employé Claims Manager Liberty Mutual Insurance

2,0
24 juin 2018
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Pay, and the people. Liberty hires great talent.

Inconvénients

Goals are outrageously difficult to meet. In addition IT can’t figure out how to calculate the goals. They will term any one that can not meet theses high pressure goals. Senior leadership does not know how to balance the customers needs and the business needs. Don’t work here until they can figure out their vision.

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Réponse de Liberty Mutual Insurance
7y
Thanks for sharing your experience. We do our best to foster an open work environment where employees feel empowered, and where our current and future leaders have the support they need. We're sorry to hear of your experience. We will pass your feedback along appropriately, and we also encourage you to speak with your manager.

Découvrez plus d’avis sur Liberty Mutual Insurance

5,0
18 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Fantastic work life balance Great co-workers

Inconvénients

Unclear requirements at times. Teams are in silos.

1,0
18 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Work from home, only in office twice a month

Inconvénients

-Extremely high paced -Too many claims. Caseload is way too big. -Super stressful having to deal with customers. A lot of them don’t understand insurance or what their policy covers so you will constantly deal with pissed off uninformed insureds -metrics are unrealistic and unattainable. You need to have a 98% answer rate but at the same time you have a million cases and people calling you constantly so this is impossible to achieve. On top of that you have to actually document and determine liability. -Awful work life balance

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