Approach with caution - Avis employé Service Delivery Intuit

1,0
23 mai 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

It used to be a great place to work supportive, fair, and full of opportunity. Well compensated.

Inconvénients

Every 6 months, staff are ranked and a portion is cut regardless of actual performance. Even top performers aren’t safe. One mistake can cost you your job. Work-life balance is a myth. You’re expected to be always on, and speaking up puts a target on your back. Survey periods come with gifts and culture pushes but it’s all for show.

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Réponse de Intuit
1y
Thank you for your honest feedback. We’re sorry to hear about your experience. We take your concerns seriously—particularly around performance management, work-life balance, and the authenticity of our culture efforts. We’re actively working to ensure our culture is reflected in everyday actions, not just during survey periods or campaigns. Your input is important and helps us continue to evolve in ways that better support our people. We’ll be sharing your review with our People Experiences team and invite you to also add it via HR Connect. We appreciate you taking the time to leave a review and for the 4 years you’ve contributed to our mission of helping power prosperity for our customers.

Découvrez plus d’avis sur Intuit

5,0
6 juill. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great pay. Overtime, loyal team the supervisors are really concerned about you. They make sure you are trained and have help when taking calls.

Inconvénients

It’s seasonal and then it’s over.

3,0
13 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Inconvénients

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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