4,0
25 août 2022
Employé (actuel), plus d'un an
Recommande
Approbation du PDG
Perspective commerciale
Avantages
Remote work from home. All equipment supplied by Intuit. Choice of hours to work within parameters, good training resources, performance incentives, season-end bonus. Abundance of hours to work during the season if you want more time. Good backup support for help in answering client calls. Complex proprietary IT ecosystem that requires quite a bit of experience to become productive.
Inconvénients
Very close AI monitoring of activity using memorized scripts that must be conformed to exactly in opening and closing with the customer. Daily and weekly detailed feedback on your call performance becomes a little claustrophobic. Seasonal jobs do not often translate into continuing employment AFAIK.