Change is good, except when... - Avis employé Group Marketing Manager Intuit

4,0
10 sept. 2009
Recommande
Approbation du PDG
Perspective commerciale

Avantages

For the most part, REALLY smart people. A CEO who "gets" strategy and is open to other people's opinions. A strong focus on customers added to the strengths resulting from a data-driven culture (at least through 2008) made it a place where you could be proud of the work you did.

Inconvénients

In 2008, Intuit acquired a small unprofitable company whose CEO happened to be the golden child of Intuit's Chairman. While this acquisition only affected the Mountain View headquarters (Intuit's Small Business Division), it had a dramatic impact on the culture. The environment rapidly shifted from a focus on rational and data-driven decision making to an environment where self-serving opinions, politics and strong-arming of employees became the norm. This shift is mainly attributable to that small company's CEO being "integrated" into Intuit's ranks despite his open contempt for Intuit's ways. Intuit's culture needed to change. But changing a culture to adapt to a new reality doesn't mean you need to violate the company's core values such as "it's the people", "integrity without compromise" or "think smart, move fast." Unfortunately, these values are now being trampled on a daily basis. Today, a much larger number of employees is looking to leave. Screaming in meetings is apparently no longer frowned upon and employees driven to tears is becoming habitual.

Découvrez plus d’avis sur Intuit

5,0
14 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

great place to work, love it

Inconvénients

sometimes during peak seasons it gets hectic

3,0
13 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Inconvénients

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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