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      Humana

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      Avis sur Humana

      Tread Lightly here - Avis employé Customer Service Representative (CSR) Humana

      3,0
      16 janv. 2024
      Customer service representative (csr)
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Work from home. Decent pay

      Inconvénients

      Different supervisors every 6 months, drains mental health, sups rarely take escalated calls and to top it off they don’t not have an escalated customer policy, even if the member is being racist, misogynistic or cruising , you are NOT allowed to disconnect or it can be automated termination which they call violation of a critical offense

      Découvrez plus d’avis sur Humana

      5,0
      17 juin 2026
      Associate vp
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Making all the right moves to be a leader in 21st century health care.

      Inconvénients

      Legacy technology and corporate structures still create friction, but improving.

      3,0
      14 mai 2026
      Employé (anonyme)
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Interesting work, decent benefits, ability to work from home

      Inconvénients

      Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

      2
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      Recherches associées: Offres d’emploi chez Humana | Salaires chez Humana | Avantages sociaux chez Humana | Entretiens chez Humana
      Avis sur HumanaAvis pour Customer Service Representative (CSR) chez HumanaAvis sur Humana