Great pay subpar culture - Avis employé Inbound Contacts Representative II Humana

3,0
11 mai 2023
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Humanas compensation package was nice and the 401K match was awesome

Inconvénients

Humana talks a lot about work life balance but does not actually allow you to utilize the method. They had what is called a “mental health” break that you could take each day. An additional 10 minutes to reset but after being on calla upwards of 2 hrs long, I was never allowed to take advantage of that break. Every time I requested it, it got ignored. I found this to be unfortunate being that the role was high stress.

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5,0
17 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Making all the right moves to be a leader in 21st century health care.

Inconvénients

Legacy technology and corporate structures still create friction, but improving.

1,0
22 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Working from home, that’s about it.

Inconvénients

Micromanaging, forced to help team members while you’re behind on your own caseload. Denied PTO requests, no PTO all summer and no PTO until the end of January 2027 (that’s supposed supposedly when they will be done ramping up with all their new employees.) a bunch of meetings weekly that are pointless. A weekly case conference where they are forcing nurses to present a complex case in front of over 300 people on zoom. Process changes change constantly, there are no job aid or guideline that help you make a Clinical decision but you will get out of it if you do it incorrectly. Save yourself the trouble and apply somewhere else. It is not worth it.

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