Some bad decisions... - Avis employé Senior Manager Genesys

2,0
7 sept. 2017
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Benefits are competitive. Employees choose between a PC or Mac - thumbs up to that flexibility.

Inconvénients

The meaning of the "take what you need" vacation policy varies widely. Some of my colleagues took several weeks every year, but reporting to a workaholic director/VP meant I could take very little time off. People weren't valued so much after Genesys bought Interactive Intelligence. In the massive layoff that followed, we saw upper management make some very poor decisions about who was let go. Politics played heavily in those decisions.

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5,0
29 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great teamwork. Remote work. Solid product suite.

Inconvénients

Upward mobility for career. Lack of communication between different areas can cause silos.

4,0
26 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Interesting take on customer experience using AI. Good pay for the role.

Inconvénients

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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