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      FirstEnergy

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      Avis sur FirstEnergy

      If you are able to give a lot of your personal time to your job, then this job would be great for you! - Avis employé Customer Service Associate FirstEnergy

      3,0
      25 août 2012
      Customer service associate
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Very large company serving 6 different states, so there is definitely room for growth and job transfer if interested. Provides full comprehensive benefits package including company contributions to 401k, and tuition reimbursement. There is always work to do, a recession proof industry. Plenty of opportunity for overtime. Some departments offer 24 hour service availability and shift coverage.

      Inconvénients

      Customer service reps are REQUIRED to be on-call (24/7) for a total of 6 weeks out of each year. Start pay does not closely match the responsibilities of the position. High demand on personal time (even when NOT on call) if there is a major outage condition. Higher than normal turn-over in call center staffing. Monthly cost for benefits for a family is too expensive to acquire on pay offered.

      Découvrez plus d’avis sur FirstEnergy

      5,0
      3 déc. 2025
      Employé (anonyme)
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      FirstEnergy is a big company with a lot of growth that I've seen firsthand. Employees are helpful and all have the shared goals of keeping reliability of the electric grid. The pay is decent and stays competitive with the market rates as they do reviews consistently and evaluate. Its a great company that is trying to do better after misguided leads hip in the past

      Inconvénients

      Some executive leadership vision is not shared with lower level employees. The recent transition from WFH back to the office has left employees such as myself wondering why its not role based WFH.

      4,0
      21 juin 2026
      Hr generalist
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Great office work-group, both staffers and managers

      Inconvénients

      As covid came upon us, sharing the time in-office was necessary but challenging however the team effort worked well so we could all get our required work done

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      Recherches associées: Offres d’emploi chez FirstEnergy | Salaires chez FirstEnergy | Avantages sociaux chez FirstEnergy | Entretiens chez FirstEnergy
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