TeleHell - Avis employé Customer Service Associate TTEC

2,0
27 juin 2013
Recommande
Approbation du PDG
Perspective commerciale

Avantages

In depth training, one on one training with seasoned employees, teaches employees a lot about banking policies and procedures.

Inconvénients

very rude customers call in at times, some team leaders are condescending, outdated equipment, employee evaluations dwell on the tiniest mistakes even though you help hundreds of people a day .

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5,0
21 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Remote work, training, and equipment provided.

Inconvénients

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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Réponse de TTEC
6d
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3,0
27 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great lead and co worker are extremely kinda, the work is easy.

Inconvénients

The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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