Petsmart a good place to work. - Avis employé Employé (anonyme) PetSmart

4,0
3 avr. 2009
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Everyone in the company is super friendly and it seems like most people are willing to help out others. For the most part, the company does seem genuinely concerned with the customers experience in the store rather than just the bottom line.

Inconvénients

Managers often overlook things like hourly associates being late or calling in, rather than firing them and hiring someone who really wants a job. Some rules dictated by corporate are made by people who have obviously never worked in a retail store but are running them. It's very frustrating to have to comply with things that only clutter up an already busy day.

Découvrez plus d’avis sur PetSmart

5,0
3 juill. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

good pay benefits PTO always approved

Inconvénients

sometimes pet health and care is overlooked

1,0
2 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The company pushes for more and more from the bottom level employees without better pay. I worked there before the restructuring and; not much can make me cry, but working here sure did, even back then. I can’t imagine how anxiety inducing it must be to work there now. Animal welfare is a complete non-concern. The only thing that’s pushed is sell, sell, sell. It’s borderline dystopian. Bad management seems to be a common issue, not only from my experience, but many others’ as well. I worked until I was an exhausted sweaty mess to make sure everything in pet care or, when I groomed, the salon, was cleaned to perfection as expected of me (and I reiterate: “me,” because these standards were not expected of my co-workers, just me) and overall felt very unseen. The only times I did feel “seen,” was when mistakes were made. Work was treated like boot camp. A co-worker that was subtley targeting/bullying me, and even started rumors accusing me of racist remarks(!!!), was promoted and anything I reported was downplayed because they were friends with the assistant manager. Working here was an overall traumatizing experience.

Inconvénients

Employees are expected to be work-robots

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Réponse de PetSmart
3w
We’re disappointed to hear that your experience didn’t reflect what we aim to create for our associates, and we appreciate you taking the time to share your feedback. We invite you to contact the CareSmart line at 1-800-738-4693 so we can learn more and see how we can support you. Thank you.
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