Avis sur PetSmart | Glassdoor.ca

Avis sur PetSmart

Mis à jour le 23 juil. 2019

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4364 avis trouvés

3.2
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Tendances des évaluationsTendances des évaluations
50%
Recommandent à un ami
47%
Approuvent le PDG
PetSmart CEO J.K. Symancyk
J.K. Symancyk
223 évaluations
  1. "Best job I ever had"

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    • Équilibre travail/vie privée
    • Rémunération et avantages
    Ancien employé - Pet Care Associate à Edmonton, AB
    Recommande

    J'ai travaillé chez PetSmart à temps plein plus d'un an

    Avantages

    Great benefits, coworkers were awesome. Fair and realistic employers.

    Inconvénients

    Sometimes a staff member wasn't cut out for the job and animals suffered for it. I don't reccomend working here unless you honestly love animals. It's not just a job.

    Conseils à la direction

    Don't hire people who don't know anything about the pet's you sell.

    PetSmart2019-07-04

    Réponse de PetSmart

    July 8, 2019Employer Branding

    Thank you for taking the time to leave a review. We read them all and appreciate the feedback. It's great to hear that you enjoyed the benefits and your colleagues. Our shared passion for pets is powerful! The health and happiness of our pets is our top priority. We'd love to ...

    Dérouler
  2. "Dynamic"

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    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Équipe dirigeante
    Ancien employé - Cashier à London, ON
    Recommande
    Point de vue positif
    Approuve le PDG

    J'ai travaillé chez PetSmart à temps partiel moins d'un an

    Avantages

    animals staff atmosphere easy fun

    Inconvénients

    shifts long tiring cleanup lifting

    Conseils à la direction

    more shifts

    PetSmart2019-07-18

    Réponse de PetSmart

    July 22, 2019Employer Branding

    Thank you for the feedback! That's great to hear PetSmart was a fun environment! Please know you can always share more via the CareSmart line at 1-800-738-4693. We appreciate you taking the time!

  3. "manager"

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    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Équipe dirigeante
    Employé actuel - Manager à Saskatoon, SK
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez PetSmart à temps plein depuis plus de 3 ans

    Avantages

    great people and customers alot

    Inconvénients

    there are no cons everything is great

    PetSmart2019-06-29

    Réponse de PetSmart

    July 2, 2019Employer Branding

    We think PetSmart is pretty great, as well, and you're right - it's because of our incredible team and amazing pet families. It's great to read that PetSmart has been such a positive experience for you. Thank you for sharing and for all your hard work in making PetSmart such a great ...

    Dérouler
  4. "Welcoming Environment"

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    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Équipe dirigeante
    Employé actuel - Associate Lead à Markham, ON
    Recommande
    Point de vue positif
    Pas d'avis sur le PDG

    Je travaille chez PetSmart à temps partiel depuis plus d'un an

    Avantages

    You feel comfortable when working, good pay raise opportunities, management isn't problematic, good variety of employees, customers are generally not needy.

    Inconvénients

    Discount isn't the best, can be full of drama, a lot of employees call in sick on the regular, not a lot of hours unless in management team.

    Conseils à la direction

    Take steps to conduct more in-depth interviews so the right individuals are hired.

    PetSmart2019-06-21

    Réponse de PetSmart

    July 2, 2019Employer Branding

    Thanks so much for taking the time to review. Creating a welcoming environment for our associates, pets and pet parents is crucial, and I'm so happy this has been your experience. We appreciate and consider all of the feedback we receive from our associates. Please know, you can ...

    Dérouler
  5. "Great place to grow"

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    Employé actuel - Assistant Store Leader 

    Je travaille chez PetSmart à temps plein

    Avantages

    Growth opportunities in stores all the time.

    Inconvénients

    Not much opportunity beyond stores.

    PetSmart2019-07-01

    Réponse de PetSmart

    July 2, 2019Employer Branding

    Thank you for taking the time to leave a review! We certainly value growth and development at PetSmart and aim to create opportunities for everyone to thrive both personally and professionally. I'm glad it's been a positive experience for you. Thanks, again!

  6. "Good Starting Job"

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    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Équipe dirigeante
    Ancien employé - Pet Care Specialist à Surrey, BC
    Recommande
    Point de vue positif
    Pas d'avis sur le PDG

    J'ai travaillé chez PetSmart à temps partiel plus d'un an

    Avantages

    Friendly managers (most of the time) Lots to learn about all of the animals

    Inconvénients

    Customer service and the little of knowledge customers know before looking for a pet.

    Conseils à la direction

    Teach associates how to properly defuse a situation with pet parents who are adamant on getting their pet of choice on the day, regardless of their knowledge.

    PetSmart2019-05-31

    Réponse de PetSmart

    June 5, 2019Social Media Community Manager

    Thank you for the feedback. That's wonderful to hear that you enjoyed learning about pets. Ensuring animals are healthy and happy is our top priority. Please know you can also contact the CareSmart line at 1-800-738-4693 with any questions or concerns. Thanks, again!

  7. "Just the worst"

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    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Équipe dirigeante
    Ancien employé - Dog Groomer à Cambridge, ON
    Ne recommande pas
    Point de vue neutre
    Pas d'avis sur le PDG

    J'ai travaillé chez PetSmart à temps plein plus de 5 ans

    Avantages

    Getting to work with dogs, that’s about it.

    Inconvénients

    Higher ups making rules for you to follow that have never groomed a dog in their life. Management is a joke. It’s all about making more money than last year. Management treats you like garbage if they have anything personal against you. I’ve watched them push certain people to quit and then move on to the next person they disliked. You are constantly over worked and over booked to the point where it is a safety...

    Dérouler

    Conseils à la direction

    Actually respect your employees and treat them with some sort of kindness. The amount of people that have gone on stress leave since I started is ridiculous. Clearly there is a problem with how this place is run.

    PetSmart2019-07-04

    Réponse de PetSmart

    July 8, 2019Employer Branding

    Thank you for bringing this to our attention. This is not the environment we wish to create for our associates. Please contact the CareSmart line at 1-800-738-4693 so we can understand more. Thank you.

  8. Utile (1)

    "Don't Let #lifeatpetsmart fool you!..."

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    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Équipe dirigeante
    Employé actuel - Manager à Burlington, ON
    Ne recommande pas
    Point de vue neutre
    Pas d'avis sur le PDG

    Je travaille chez PetSmart à temps plein depuis plus d'un an

    Avantages

    Casual dress, systems, supplies, location

    Inconvénients

    Toxic culture, top down management, high (40%+ over 2+years), employee engagement scores

    Conseils à la direction

    Read more about culture, empowerment and accountability...

    PetSmart2019-06-29

    Réponse de PetSmart

    July 1, 2019Social Media Community Manager

    Thank you for taking the time to leave a review. I'm sorry to hear this feedback. This is not in line with our values, and we'd like to understand more about your experience. Please contact the CareSmart line at 1-800-738-4693. Thank you.

  9. "store manager"

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    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Équipe dirigeante
    Employé actuel - Employé anonyme 
    Recommande
    Point de vue neutre
    Pas d'avis sur le PDG

    Je travaille chez PetSmart à temps plein

    Avantages

    love pets than the place to go

    Inconvénients

    to much focus on grooming area

    PetSmart2019-05-21
  10. "Too much work for min. wage"

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    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Équipe dirigeante
    Employé actuel - Pet Care Associate à Winnipeg, MB
    Ne recommande pas
    Point de vue négatif
    N'approuve pas le PDG

    Je travaille chez PetSmart à temps plein depuis moins d'un an

    Avantages

    The animals are great, and usually the other pet care workers are nice, however management and the groomers are snobby.

    Inconvénients

    You are asked to do everything in pet care, take care of customers outside of your department, stay after close past when you have finished your own job - to help other people who are lazy and did not finish their jobs. They also send the mammals too young so they are still crying for their mothers and it is really sad.

    Conseils à la direction

    Management is lazy and makes everyone else work like crazy to make up for their lack of work.

    PetSmart2019-06-03

    Réponse de PetSmart

    June 5, 2019Social Media Community Manager

    Thank you for the review. I'm sorry to hear this has been your experience with management. I can assure you, we care a great deal about our associates and animals, and we committed to providing the best quality of service. We'd like to understand your experience more. Please contact ...

    Dérouler
4364 avis trouvés