Avis sur PetSmart
Mis à jour le 23 juil. 2019
4364 avis trouvés
"Best job I ever had"
ÉtoileÉtoileÉtoileÉtoileÉtoile- Équilibre travail/vie privée
- Rémunération et avantages
RecommandeJ'ai travaillé chez PetSmart à temps plein plus d'un an
Avantages
Great benefits, coworkers were awesome. Fair and realistic employers.
Inconvénients
Sometimes a staff member wasn't cut out for the job and animals suffered for it. I don't reccomend working here unless you honestly love animals. It's not just a job.
Conseils à la direction
Don't hire people who don't know anything about the pet's you sell.
PetSmart2019-07-04"Dynamic"
ÉtoileÉtoileÉtoileÉtoileÉtoile- Équilibre travail/vie privée
- Culture et valeurs
- Opportunités de carrière
- Rémunération et avantages
- Équipe dirigeante
RecommandePoint de vue positifApprouve le PDGJ'ai travaillé chez PetSmart à temps partiel moins d'un an
Avantages
animals staff atmosphere easy fun
Inconvénients
shifts long tiring cleanup lifting
Conseils à la direction
more shifts
PetSmart2019-07-18Réponse de PetSmart
July 22, 2019 – Employer Branding
Thank you for the feedback! That's great to hear PetSmart was a fun environment! Please know you can always share more via the CareSmart line at 1-800-738-4693. We appreciate you taking the time!
"manager"
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- Culture et valeurs
- Opportunités de carrière
- Rémunération et avantages
- Équipe dirigeante
RecommandePoint de vue positifApprouve le PDGJe travaille chez PetSmart à temps plein depuis plus de 3 ans
Avantages
great people and customers alot
Inconvénients
there are no cons everything is great
PetSmart2019-06-29Réponse de PetSmart
July 2, 2019 – Employer Branding
We think PetSmart is pretty great, as well, and you're right - it's because of our incredible team and amazing pet families. It's great to read that PetSmart has been such a positive experience for you. Thank you for sharing and for all your hard work in making PetSmart such a great ...
Dérouler"Welcoming Environment"
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RecommandePoint de vue positifPas d'avis sur le PDGJe travaille chez PetSmart à temps partiel depuis plus d'un an
Avantages
You feel comfortable when working, good pay raise opportunities, management isn't problematic, good variety of employees, customers are generally not needy.
Inconvénients
Discount isn't the best, can be full of drama, a lot of employees call in sick on the regular, not a lot of hours unless in management team.
Conseils à la direction
Take steps to conduct more in-depth interviews so the right individuals are hired.
PetSmart2019-06-21Réponse de PetSmart
July 2, 2019 – Employer Branding
Thanks so much for taking the time to review. Creating a welcoming environment for our associates, pets and pet parents is crucial, and I'm so happy this has been your experience. We appreciate and consider all of the feedback we receive from our associates. Please know, you can ...
Dérouler"Great place to grow"
ÉtoileÉtoileÉtoileÉtoileÉtoileJe travaille chez PetSmart à temps plein
Avantages
Growth opportunities in stores all the time.
Inconvénients
Not much opportunity beyond stores.
PetSmart2019-07-01Réponse de PetSmart
July 2, 2019 – Employer Branding
Thank you for taking the time to leave a review! We certainly value growth and development at PetSmart and aim to create opportunities for everyone to thrive both personally and professionally. I'm glad it's been a positive experience for you. Thanks, again!
"Good Starting Job"
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- Culture et valeurs
- Opportunités de carrière
- Rémunération et avantages
- Équipe dirigeante
RecommandePoint de vue positifPas d'avis sur le PDGJ'ai travaillé chez PetSmart à temps partiel plus d'un an
Avantages
Friendly managers (most of the time) Lots to learn about all of the animals
Inconvénients
Customer service and the little of knowledge customers know before looking for a pet.
Conseils à la direction
Teach associates how to properly defuse a situation with pet parents who are adamant on getting their pet of choice on the day, regardless of their knowledge.
PetSmart2019-05-31Réponse de PetSmart
June 5, 2019 – Social Media Community Manager
Thank you for the feedback. That's wonderful to hear that you enjoyed learning about pets. Ensuring animals are healthy and happy is our top priority. Please know you can also contact the CareSmart line at 1-800-738-4693 with any questions or concerns. Thanks, again!
"Just the worst"
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- Culture et valeurs
- Opportunités de carrière
- Rémunération et avantages
- Équipe dirigeante
Ne recommande pasPoint de vue neutrePas d'avis sur le PDGJ'ai travaillé chez PetSmart à temps plein plus de 5 ans
Avantages
Getting to work with dogs, that’s about it.
Inconvénients
Higher ups making rules for you to follow that have never groomed a dog in their life. Management is a joke. It’s all about making more money than last year. Management treats you like garbage if they have anything personal against you. I’ve watched them push certain people to quit and then move on to the next person they disliked. You are constantly over worked and over booked to the point where it is a safety...
DéroulerConseils à la direction
Actually respect your employees and treat them with some sort of kindness. The amount of people that have gone on stress leave since I started is ridiculous. Clearly there is a problem with how this place is run.
PetSmart2019-07-04Réponse de PetSmart
July 8, 2019 – Employer Branding
Thank you for bringing this to our attention. This is not the environment we wish to create for our associates. Please contact the CareSmart line at 1-800-738-4693 so we can understand more. Thank you.
- Utile (1)
"Don't Let #lifeatpetsmart fool you!..."
ÉtoileÉtoileÉtoileÉtoileÉtoile- Équilibre travail/vie privée
- Culture et valeurs
- Opportunités de carrière
- Rémunération et avantages
- Équipe dirigeante
Ne recommande pasPoint de vue neutrePas d'avis sur le PDGJe travaille chez PetSmart à temps plein depuis plus d'un an
Avantages
Casual dress, systems, supplies, location
Inconvénients
Toxic culture, top down management, high (40%+ over 2+years), employee engagement scores
Conseils à la direction
Read more about culture, empowerment and accountability...
PetSmart2019-06-29Réponse de PetSmart
July 1, 2019 – Social Media Community Manager
Thank you for taking the time to leave a review. I'm sorry to hear this feedback. This is not in line with our values, and we'd like to understand more about your experience. Please contact the CareSmart line at 1-800-738-4693. Thank you.
"store manager"
ÉtoileÉtoileÉtoileÉtoileÉtoile- Équilibre travail/vie privée
- Culture et valeurs
- Opportunités de carrière
- Rémunération et avantages
- Équipe dirigeante
RecommandePoint de vue neutrePas d'avis sur le PDGJe travaille chez PetSmart à temps plein
Avantages
love pets than the place to go
Inconvénients
to much focus on grooming area
PetSmart2019-05-21"Too much work for min. wage"
ÉtoileÉtoileÉtoileÉtoileÉtoile- Équilibre travail/vie privée
- Culture et valeurs
- Opportunités de carrière
- Rémunération et avantages
- Équipe dirigeante
Ne recommande pasPoint de vue négatifN'approuve pas le PDGJe travaille chez PetSmart à temps plein depuis moins d'un an
Avantages
The animals are great, and usually the other pet care workers are nice, however management and the groomers are snobby.
Inconvénients
You are asked to do everything in pet care, take care of customers outside of your department, stay after close past when you have finished your own job - to help other people who are lazy and did not finish their jobs. They also send the mammals too young so they are still crying for their mothers and it is really sad.
Conseils à la direction
Management is lazy and makes everyone else work like crazy to make up for their lack of work.
PetSmart2019-06-03Réponse de PetSmart
June 5, 2019 – Social Media Community Manager
Thank you for the review. I'm sorry to hear this has been your experience with management. I can assure you, we care a great deal about our associates and animals, and we committed to providing the best quality of service. We'd like to understand your experience more. Please contact ...
Dérouler
Réponse de PetSmart
July 8, 2019 – Employer Branding
Thank you for taking the time to leave a review. We read them all and appreciate the feedback. It's great to hear that you enjoyed the benefits and your colleagues. Our shared passion for pets is powerful! The health and happiness of our pets is our top priority. We'd love to ...
Dérouler