Avantages
I was so excited when I got this job. I loved Amazon, the pay was the best I ever had at that point and my job was remote so it was a wonderful opportunity to be given. My supervisor was great and there were a lot of really nice, hard working, helpful people on my team. Training was paid and very thorough. I keep thinking we had an hour for lunch, which was great too.
Inconvénients
I was there for a long time, but only had two experiences in which customers behaved horribly. One of which was a prank caller. I don't think it's the norm though, because everyone otherwise was very pleasant. Having two calls like that over the span of many months isn't much. I mention this because I know sometimes people get nervous about the idea of taking calls. I really enjoyed this job and if you like Amazon, enjoy helping people and working remotely, you probably will too.