Big company benefits, small group politics - Avis employé Account Manager ADP

3,0
23 août 2008
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The benefits are above average. Once you are in you are in until you decide to leave. There is a good amount of flexibility in terms of arranging time off if necessary, etc. There is a lot of opportunity for personal and professional growth and development via internal resources- job postings, online courses, support for attending seminars, receiving professional designations. You won't necessarily get rewarded in the position you are in for doing those things, but you could become qualified for another position. Each group has it's own culture, for better or worse, so it pays to do your research before making a move.

Inconvénients

Working hard does not necessarily guarantee success. Management didn't necessarily get promoted by performing at a higher level the work of the group. Management doesn't always have any management experience, or skills, which can be frustrating. Each division/group seems to function completely independently in terms of policy enforcement, procedures, and expectations. The divisions between the groups cause a lot of customer frustration. ADP is beginning to address this, but if the model doesn't change it remains to be seen if anything substantial will change for customers. Depending on your position, some jobs are more nebulous than others- tasks as assigned, not necessarily your role.

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5,0
19 avr. 2026
Stagiaire (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Fantastic training and involvement in the sales process.

Inconvénients

It can get a bit tedious as the work is mostly phone calls

2,0
15 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

- Established company with a long history and relatively stable business operations. - Provides a sense of job stability compared to many organizations navigating rapid changes in the current AI-driven market. - Lower risk of frequent restructuring or large-scale layoffs than many high-growth technology companies. - Opportunity to work with experienced employees who have deep institutional and domain knowledge. - Predictable work environment that may appeal to individuals seeking long-term stability over rapid change. - Strong choice for professionals who value job security and a steady career path in an uncertain economic climate.

Inconvénients

- Documentation is limited or rusted, and many operational processes lack clear runbooks or standardized procedures, making onboarding and troubleshooting more difficult than necessary. - If you're coming from a modern, fast-paced engineering environment, the organization may feel behind current industry practices and tooling. - Internal politics can sometimes outweigh technical merit or execution. - There are teams with very long-tenured employees where change and innovation can be difficult to drive. - Decision-making often involves multiple layers of approval, resulting in significant bureaucracy and slower execution. - Processes can move slowly, and collaboration is not always transparent across teams, leading to inefficiencies and occasional confusion around ownership. - In some areas, roles, responsibilities, and operational processes are not clearly defined, creating unnecessary chaos and inconsistent ways of working. - Engineering standards and best practices vary considerably between teams, making cross-team collaboration challenging. - Organizational change tends to happen slowly, which can be frustrating for employees who are focused on modernization, automation, and continuous improvement.

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Réponse de ADP
1d
Thank you for sharing your insights on your contractor experience at ADP. We value your feedback.
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