Avis sur O2

What a lovely review to come in to on a Monday morning. Fantastic to see that you are having a great experience working for us and that it is still continuing and not new joiner enthusiasm - love that. Thanks for being part of the team and keep up the good work.... Voir plusMoins

Thank you so much for such a positive review. We are glad you feel you have a work-life balance and that we give you the tools to develop and learn within our company. We are really pleased you would recommend O2 to a friend.... Voir plusMoins

I'm glad that you feel O2 was a company that looked after you and you had a manager who understood that your education was important. It's a shame about the overtime, but you obviously worked within a good team! Thank you for taking the time to leave a review, we really appreciate it and good luck with everything in the future.... Voir plusMoins

Great to see the pros you have highlighted for working for us. These are definetely benefits that we shout about and fantastic to see that this is your experience! Unfortunately even though we love our customers we can get the odd one that can be "challenging" but we think it would make our jobs boring if everything was easy - right? Thanks for the review, we really do appreciate it and keep up the good work!... Voir plusMoins

What a lovely title for your review, that does make us feel special and we are glad that we have played a part in your career development. We do appreciate your feedback and with regards to your cons we will feed that back. We hope your career is going well and thanks for the review.... Voir plusMoins

Thank you for taking the time to provide your feedback and this has been passed onto our Early Careers team.

Thank you very much for the feedback. It is really useful for us, as it helps us shape and further build on our plans for O2 stores, and our store teams for the future. With regards to your cons please find update below which we hope will give you some faith in what we are doing.
We carry out an annual ‘benchmarking’ exercise to make sure we are competitive in the marketplace, from a remuneration perspective. As well as salary, we have our Quarterly bonus scheme, and several incentives running throughout the year. We are currently reviewing our salary bandings, as well as our Stores bonus scheme and our regular incentives, to make sure they are as motivating as possible for our people so keep an eye out for updates to follow throughout the year.
We are fully refitting around 17 stores in the first 6 months of the year, which is a significant investment in our stores estate. We have plans to do more refits in the second half of this year, and on an ongoing basis over the coming years. Feedback from both our customers and our store teams as to our new store designs, and the look and feel, has been overwhelmingly positive. We are also currently in the middle of several programmes looking at the equipment in our stores, and we will be taking action on this in the coming months. We are also reviewing our uniform for store teams and we are currently looking at various samples and we will have a new uniform in place for our people, across all of our stores, by the end of 2018.
Your feedback has been shared with Ian Abrol, our Head of Stores particularly around the advice to management but as mentioned above we are currently looking at this area. We do appreciate your comments and feedback as we are always striving to do the best we can for our people as well as our customers.... Voir plusMoins

Thank you for taking the time to leave a review, we really do appreciate it. Fantastic to see that you have highlighted flexible working and friendly teams are your positives. Our people make o 2 the success it is and that is as you say down to their passion and love for our brand. We also strive to make our environment a place where people love to work.
With your cons we are always looking at our systems and processes and how we can improve for the benefit of our employees as well as our customers.
We believe that we do look after our employees as we offer a fantastic range of flexible benefits, competitive salaries and flexible working to name but a few but also with the launch of our o2 campus we believe that this is a game changer around how we develop our employees - putting the focus on helping our employees to take control of their learning and development and how they can drive their career. Thank you for being part of the o2 family.... Voir plusMoins

Thank you for taking the time to leave a review, we really do appreciate it. Great to see that you have highlighted wage and benefits as your pros. We strive to offer competitive salaries in the marketplace and we feel that our range of benefits that we offer are second to none.
We are dissapointed to hear of your cons around management and favouritism as this is certainly not the way in which we want our leaders/managers to be. Unfortunately we cannot see where you used to work in the business so I cannot flag this to anyone but we do appreciate your feedback.
Hope your career is going well and thank you for being part of the o2 family.... Voir plusMoins

Really pleasing to see within your review that you identified the great team as one of your positives as we believe it is the people that make o2 the special place it is to work. In terms of your cons we are in a business where we have sales targets that we need to work to but we put the customer at the heart of everything we do and we ensure that the products and services we are offering them is what they need. Our Managers/Leaders are there to support our staff to reach our targets so we will take on board your feedback and apologies if you felt that they were on your case as that is not the way that we lead our people. We can see that you no longer work for us so hope your career is going well.... Voir plusMoins