How do you build a great culture? Well, it's moments like these! The truth is, great people build great cultures and for me, it's made up of tiny moments like these. Today, our global HR, IT and Facilities team gathered together to celebrate one of our team members who is about to welcome a new baby. It was a simple one-hour call on a Friday morning in the U.S., yet our colleagues in EMEA and India joined late in their afternoon and evening to be part of it. We shared our own baby photos, playing games, laughed at the realities of parenthood, and swapped stories our own kids. The hour flew by but the connections, memories, and experiences we shared will endure. To me, that's culture. People choosing to show up for one another - across teams, time zones, and busy schedules because we genuinely care. It's magic. I am privileged to work with such amazing people. A big thank you to Sonika Cottman for making it all come together and helping create moments like this.
📣 Search has changed, and so has visibility. As AI becomes the front door to discovery, visibility means being cited, trusted, and represented inside the response itself. If your strategy still stops at search rankings, it’s time to rethink what visibility really means. In a recent Forbes Technology Council Council article, Carter Rees, PhD, VP of AI, explores the shift from SEO to GEO and why brands must optimize not just for rankings, but for inclusion in AI-generated answers. Read on below. 🔗: https://lnkd.in/gGW87Kkm
In 2026, high-quality care isn't just delivered within the four walls of a clinic—it’s built through every digital touchpoint. We are proud to unveil the Reputation 2026 Healthcare Industry Leader Rankings across: ⭐ Top IDNs ⭐ Top Urgent Care Organizations ⭐ Top Urgent Care Facilities Huge congratulations to everyone who made the list. You’re not just following the trends; you’re defining the future of healthcare. Check out the full rankings here: https://lnkd.in/gesrigJp
Managing your reputation isn’t just a "marketing task"—it’s a revenue engine. When you turn feedback into a repeatable process, you don't just get better reviews; you get more advocates which translates to more dollars.
24 categories. 13 ⭐ Leader ⭐ badges. 1 very proud team. G2 Winter Awards are in and Reputation is taking top honors in: ✅ Experience Management ✅ Online Reputation Management ✅ Competitive Intelligence ✅ Local Marketing ...and 9 more! At Reputation, we’re obsessed with helping our partners listen, learn, and grow their business through feedback. These awards belong to our customers who push us to innovate every single day.
The automotive industry is evolving faster than ever, and one thing is clear: AI isn’t just a buzzword anymore—it’s the engine driving modern customer acquisition. 🚗💨 At Reputation, we’re seeing firsthand how AI-native platforms are helping dealers move beyond just "managing" reviews to gaining real-time, location-level insights that actually grow the business. Heading to NADA 2026 in Las Vegas? We’d love to connect and chat about how you’re navigating the shift toward AI in search and reputation management. Come say hi to the Reputation team: 📍 Booth #6360 🍽️ Kickoff Mixer & Dinner: Feb 3rd at Piero’s Italian Cuisine (limited spots!) Let’s talk about how to get your brand found, get better insights, and ultimately, get more business. See you in Vegas! 🎰
🚨 Where does AI safety really begin? It's not just about the algorithms—it's about the data. Reputation's VP of AI + ML, Carter Rees, PhD, is featured in Authority Magazine. In this deep dive, Carter shares the strategies that AI leaders are using to move beyond policy and truly embed ethical, safe, and responsible practices into AI development.
📢 The Marketing Playbook is Being Rewritten: Are You Ready? The rise of Large Language Models (LLMs) and Answer Engine Optimization (AEO) is fundamentally changing. The marketing strategies of yesterday no longer guarantee success today. To navigate this seismic shift, Reputation's CMO, Liz Carter, recently interviewed G2's CMO, Sydney Sloan to get her industry insights.
"When consumers express concern about losing the human touch in hospitality, they aren't rejecting the technology; they're rejecting cold service." That quote from Reputation CMO, Liz Carter, in the latest CX Dive article, is the crucial distinction every leader must grasp when deploying AI.
Reputation's Marketing Mixer brought together incredible industry leading minds to share ideas, explore AI’s role in marketing and reputation management, and connect over award-winning food.
