KUBRA Launches KUBRA HQ™, a Future-Ready Platform for Billing, Payments, and Communications TEMPE, AZ (October 6, 2025) — Today, KUBRA, a trusted leader in customer experience management solutions for utilities, insurance, and government agencies, announced the launch of KUBRA HQ™, a transformative AI-powered, cloud-native platform designed to outpace industry standards and set a new benchmark for digital customer engagement. Backed by a landmark investment in advanced technology, talent, and infrastructure, KUBRA HQ unites billing, payments, and communications into one future-ready platform, giving organizations the ability to modernize rapidly, innovate without constraints, and deliver customer experiences that eclipse the competition. “We’re not content to merely participate," said Rick Watkin, President & CEO of KUBRA. "We are driven by an obsession to dismantle the most complex industry challenges. KUBRA HQ is the powerful result of that focus, not a single release, but the singular platform born from more than 30 years of engineering genius and deep market insight. This strategic leap forward is our vision made real: a solution engine designed with the strength and flexibility to serve all markets and solve problems that others can’t. We aren’t just shaping the future; we are building the indispensable infrastructure that makes that future work.”
KUBRA makes list of Top Tech Companies in Toronto to Know Interested in working at KUBRA? Apply today! https://www.kubra.com/about-us/careers
KUBRA Lands on Built-In's 30 Top Tech Companies in Toronto to Know - Read the full article to learn more and see all our open jobs. Interested in working at KUBRA? Apply today! https://www.kubra.com/about-us/careers
A focus on product innovation can mean keeping an eye on the hottest developments in tech — from storage acceleration and server-cloud interoperability to much-lauded advancements in machine learning and artificial intelligence. But unless those innovations respond to user needs, the product fails to advance in meaningful ways. At KUBRA, a shift to product-led growth ensures that product innovation resonates with customers and harnesses the power of investing in user-centric solutions. “We leveraged a product-led growth framework for building and launching KUBRA EZ-PAY, which offers numerous advantages,” said Head of Product Management Alfred Sawatzky. According to Sawatzky, centering the build around user needs results in higher satisfaction and retention rates, while reducing customer acquisition costs — PLG-developed products tend to be easy to adopt with minimal need for extensive sales efforts. “Moreover, our approach encourages viral loops and network effects, as satisfied users are more likely to invite others,” he said. “It fosters customer advocacy, resulting in referrals, positive reviews and impactful growth.” Built In sat down with Sawatzky to learn more about how he and his team developed EZ-PAY to respond to user needs while working together through compelling technical challenges. Read the full article here: https://builtin.com/brand-studio/how-embracing-product-led-growth-powered-kubras-ez-pay-launch
KUBRA Makes 2023 List of Best Workplaces™ in Technology for Fourth Straight Year Mississauga, ON — KUBRA, a leading provider of customer experience management solutions for some of the largest utility, insurance, and government entities, is proud to announce that it has been named on the 2023 list of Best Workplaces in Technology in Canada. This is the fourth consecutive year KUBRA has received this honor. “As a technology company, receiving this recognition reinforces that we’re succeeding in our goal to be a leader in our field in creating and sustaining an outstanding workplace culture,” said President and CEO Rick Watkin. “This requires our leaders to have an unwavering commitment to fostering an inclusive, empathetic, and high-trust environment for our people - and KUBRA has that.” KUBRA received this honor after a thorough and independent analysis conducted by Great Place to Work®. The list is based on direct feedback from employees of the hundreds of organizations surveyed by Great Place to Work in Canada. The data has a 90% confidence and a plus or minus 5% margin of error. To be eligible for this list, organizations must be Great Place to Work-Certified™ in the past year and work primarily in the technology industry. Great Place to Work determined the BEST based on employee responses to its Trust Index Survey.
KUBRA Named One of Arizona’s Best Companies for Mental Health KUBRA, a leading provider of customer experience management solutions for some of the largest utility, insurance, and government entities, is honored to be named one of Arizona’s Best Companies for Mental Health by BestCompaniesAZ. “Being recognized for helping set a new standard for employee well-being in the workplace is an absolute honor,” said Rick Watkin, President and CEO. “We’re committed to reducing the stigma around mental health by creating an inclusive environment where our people feel supported in managing their mental health and providing tools and programs to encourage mental wellness in our workplace.” KUBRA is recognized for its dedication to prioritizing its employees' mental health. Through various wellness programs, including paid mental health days, generous time off, free Headspace subscriptions and gym memberships, and flexible work schedules, KUBRA is focused on helping keep their employees’ minds and bodies happy and healthy.
Tempe, AZ — January 18, 2022 - KUBRA, a leading provider of customer experience management solutions for some of the largest utility, insurance, and government entities, is privileged to be named one of the “100 Best Arizona Companies” by BestCompaniesAZ as part of their 20th anniversary serving Arizona’s business community. KUBRA is recognized within the category of “Best of Wings," which honors Arizona’s top organizations whose innovation, empowerment, freedom, creativity, (and maybe disruption) truly shine. “We believe strongly in empowering our employees to make decisions and creating space for creative and innovative thinking so they are able to do their best work and contribute to the overall success of the organization,” said President and CEO, Rick Watkin. “Our place on this list is a result of our continued efforts to promote a culture that offers a wide range of programs and benefits that support employees, inside and outside the workplace.” Read the full article here: https://www.kubra.com/news/kubra-named-one-of-arizonas-100-best-companies-of-2022
KUBRA Lands on Arizona’s Most Admired Companies for 2021 https://azbigmedia.com/business/here-are-the-most-admired-companies-for-2021/ A lot has changed in the workplace during the last 20 months. Zoom is now used more as a noun than a verb. Working from home is no longer just a way to get an early start on the weekend. And living through a pandemic has completely changed the way we live — or don’t live — our lives and do business on a daily basis. And through all of that, 46 companies have risen from the adversity and earned the right to call themselves Arizona’s Most Admired Companies of 2021. “Most Admired Companies is the most comprehensive and prestigious annual corporate awards program in Arizona,” said Denise Gredler, founder and CEO of BestCompaniesAZ, who co-founded the Most Admired Companies program with the team from Az Business magazine. “To win, a business must demonstrate excellence in its leadership; corporate culture; innovation; customer relations; community engagement; and diversity, equity, and inclusion efforts and programs.”
KUBRA Lands on 2021 List of Best Workplaces™ in Ontario Mississauga, ON — June 22, 2021 – KUBRA, a leading provider of customer experience management solutions for some of the largest utility, insurance, and government entities, is pleased to announce that it made the 2021 List of Best Workplaces™ in Ontario for the second consecutive year. “We couldn’t be happier to be recognized again by such a prestigious body for our commitment to our people and strong workplace culture,” says Rick Watkin, President and CEO of KUBRA. “Being a great workplace is non-negotiable for us, it’s fundamental to our business. That’s why employee experience will always be a top priority for us,” added Watkin.
KUBRA announced today a new organizational structure for its executive management team, which includes promotions for Tony Di Iorio to Chief Operating Officer and Shazir Khan to Chief Technology Officer. The changes are effective immediately. Read the full article!
