Our Chairman and CEO, Bruce Van Saun, recently sat down with Barron's to highlight our strategy for continued growth in the evolving financial landscape. He emphasized our transformed Consumer Bank, our best-positioned Commercial Bank and the continued build-out of our Private Bank and Private Wealth platform. Watch the full interview below!
Join us in celebrating the Year of the Wood Snake, which symbolizes intelligence, creativity and flexibility, attributes we also see reflected in our colleagues. Happy Lunar New Year!
We're closing out National Mentoring Month by recognizing the role mentorship can play in career shifts at Citizens. Kelsi, a Human Resources Associate, shares what it meant to have a mentor: "A mentor changed everything for me. I reached the point in my career where I was starting to feel ‘the itch’ to change. I'm not an extrovert, which meant discovering new people and networking can be challenging. But our Citizens Talent Matters tool made it easy to pair with a mentor, who ended up being someone in my department, but with whom I had never worked with before. I'm so glad I took this step. My mentor helped me explore entirely new perspectives and ways of thinking. I was questioning everything - in a good way - and felt myself embracing a lot more ‘outside-the-box’ thinking. It was so refreshing (and a confidence boost!) to get feedback in real time as I made progress exploring what's next in my career. I not only found clarity in where I wanted to go next and what I wanted out of a role, but also what skills I should continue to develop to stay relevant in a changing landscape." See how we're helping our colleagues grow in any direction their talents and curiosity take them all year long!
We are honored to receive the 2025 Equality 100 Award in the Human Rights Campaign Foundation’s Corporate Equality Index. This accolade recognizes our dedication in building a more inclusive and engaging workplace for LGBTQ+ colleagues. At Citizens, we are committed to fostering a rich culture that creates a sense of belonging and values the uniqueness of all people. Thank you, HRC, for this wonderful recognition!
Last week, we announced Q4 2024 earnings and key results. “We were pleased to post solid performance in Q4 given strong execution of our key initiatives and nice improvement in our net interest margin,” said Chairman and CEO Bruce Van Saun. “Good sequential growth in revenues delivered a return to positive operating leverage and our balance sheet remains strong with credit metrics all trending favorably. We're positioned well for a strong 2025 and bright future." Read the full report at the link below.
On Martin Luther King Jr.'s birthday, we honor his life, legacy and unwavering commitment to justice, peace and equality for all people. Join us in embodying his mission of achieving meaningful change, and learn how we celebrate his work year-round through our arts and culture community partnerships.
January is made for resolutions, manifestations….and National Mentoring Month! It’s a great time to explore new ideas for personal and professional development. At Citizens, mentorship comes in many forms, all fostering a strong connection to help you learn new skills or sharpen existing ones. Lisa M., our New York Retail Banking Director, has advice to make mentorship happen for you: 1. If the answer to any of the below questions is yes, then finding a mentor could be right for you. Do you want to: • Make a career change? • Improve your leadership skills? • Broaden your exposure to another business line? • Work on feedback? 2. Go out and meet people. Share your intentions with your manager so they can support you. See if your company has Business/Employee Resource Groups. Take advantage of any learning and development programming your company has to offer. The more exposure you have to colleagues across the organization, the easier it will be to find someone who has the experience that matches where you’d like to grow. 3. Make the ask. When you find a possible mentor, be specific about your expectations. Talk about why you think that person would make an ideal mentor to you, and what your engagement model would look like together - do you meet in person? On the phone? Offer what you think the mentor can get out of the relationship, too. After all, these relationships are intended to be mutually beneficial! Learn more about Lisa’s mentorship experience and lessons below.
We’ve done it again! 🙌🎉 For the second consecutive year, Citizens was named one of Built In’s 2025 Best Places to Work and Best Large Places to Work in the U.S., as well as in New York City, Dallas, and Boston! We’re proud of this designation in the technology sector, honoring companies for their outstanding perks, benefits, and workplace culture. If you’re made ready to bring your skills to an award-winning employer, learn more about our Enterprise Technology and Security division and check out our open roles.
Everyone’s journey is different. That’s why we provide you with the support, care and resources to be your best self, personally and professionally. We offer programs and benefits to support you — in whatever way you need it, when you need it — to help you thrive across all aspects of your life.
At Citizens, we believe investing in the workforce of the future is critical to meet the acceleration of needed skills and capabilities across all generations. And we recognize everyone’s journey to the workforce, and their career, is different. Citizens is proud to support and fund Roadtrip Nation’s development of a documentary series highlighting how microcredentials can help learners level up, and explore new possibilities for their lives. Roadtrip Nation is accepting applications now through 1/19/25 for three “roadtrippers” to embark on a journey to multiple US cities to spotlight the micro-learning pathways of others. If selected as a Roadtripper by the Roadtrip Nation team, you’ll meet and interview inspiring role models and mentors whose short-term postsecondary credentials were pivotal to their life and career success. You’ll also have the chance to speak with folks working to increase access to flexible education opportunities—and share your story, too. Consider applying if you are: • Considering or currently enrolled in a flexible, short-term postsecondary program • Looking to change your career, advance in your career, or just continue learning • Interested in meeting inspiring people who have used short-term learning programs to level up and explore new possibilities for their lives Apply now*! *Applications for Roadtrip Nation are not affiliated with employment at Citizens. Visit Roadtrip Nation FAQ page for more details.
