Interview process started alright, fill out a short questionnaire on their website and then have a short phone interview booked. Upon completing the first phone interview, I was presented with a technical task and customer service task. The technical task is where things got out of hand, they want to set up a brand new store using their tools and using REST APIs and you have around 3-4 hours to complete it. However, the instructions are very barebones and assume far more knowledge of how their product works then anyone would have when first joining the company. Ultimately, I was unable to finish the technical task due to an issue with their system and the data that was imported. However I could not figure out the issue because the documentation on their knowledgebase is extremely disorganized and not user friendly. I understand wanting to test applicants on their skills but having a task that uses the software and utilities that you would be trained on with minimal information on how to complete the task is the wrong way of doing so.