It's no surprise that Xerox is a shell of its former self - and it has nothing to do with technology drivers. It's the people. Poor communication throughout three interviews and no follow-up from any of the three Xerox team members with whom I met. I did not have high expectations based on the current status of the company, but I was disappointed at the unprofessionalism and lack of communication throughout the process. It must be Xerox's company culture today - a far cry from what it once was. Relationship building requires effort in order to build trust and sales, the first sale needs to be with candidates and then employees. Look no farther as to why sales are declining... It's too bad because I really thought I could help change the culture as I've done in other turnarounds. I guess it will be somebody else's job. Good luck.