Aller au contenuAller au pied de page
  • Emplois
  • Entreprises
  • Salaires
  • Pour les employeurs

      Boostez votre carrière

      Découvrez votre salaire potentiel, décrochez des emplois de rêve et partagez vos témoignages de manière anonyme.

      employer cover photo
      employer logo
      employer logo

      WorkWave

      Employeur impliqué

      À propos
      Avis
      Salaires et avantages
      Emplois
      Entretiens
      Entretiens
      Recherches associées: Avis sur WorkWave | Offres d’emploi chez WorkWave | Salaires chez WorkWave | Avantages sociaux chez WorkWave
      Entretiens chez WorkWaveEntretiens d’embauche pour Customer Success Manager chez WorkWaveEntretien chez WorkWave


      Glassdoor

      • À propos
      • Récompenses
      • Blog
      • Nous contacter
      • Guides

      Employeurs

      • Compte employeur gratuit
      • Centre employeur
      • Blog pour les employeurs

      Informations

      • Aide
      • Règles de la communauté
      • Conditions d'utilisation
      • Confidentialité et choix publicitaires
      • Ne pas vendre ni partager mes informations
      • Outil de consentement aux cookies

      Travailler avec nous

      • Annonceurs
      • Carrières
      Télécharger l'application

      • Parcourir par :
      • Entreprises
      • Emplois
      • Lieux

      Copyright © 2008-2026. Glassdoor LLC. « Glassdoor », son logo, « Worklife Pro » et « Bowls » sont des marques déposées de Glassdoor LLC.

      Entreprises suivies

      Tenez-vous au courant des dernières opportunités et profitez de conseils d’initiés en suivant les entreprises de vos rêves.

      Recherche d’emplois

      Obtenez des recommandations et des mises à jour personnalisées en démarrant vos recherches.

      Entretien pour Customer Success Manager

      18 juill. 2023
      Candidat à l'entretien anonyme
      Holmdel, NJ
      Aucune offre
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 mois. J'ai passé un entretien chez WorkWave (Holmdel, NJ)

      Entretien

      First, I had a phone interview to see if I generally met the requirements of the job description. Next I was asked to provide a video recording of why I would be qualify for the job. I had to forward that recording for review and consideration. Then I was asked for an interview, which seemed to go well. I spent time researching their software and understanding how it basically works so I would be well-versed in their technical language for their industry and software. I interviewed with four people total, one at a time. About a month later I was asked to take a psychological test to see how I would handle various situational scenarios. I have no idea how that went. I lost the job to someone else. As I understand it I was second in line for the job.

      Questions d'entretien [1]

      Question 1

      What have you done in the your past positions to solve a customer problem with a disgruntled customer?
      Répondre à cette question
      1
      avatar
      Réponse de WorkWave
      2y
      Thanks for sharing your experience. There may be some confusion, however, as we don't require candidates to submit video recordings as part of the interview process for any position. We appreciate your interest in joining our teams and wish you all the best in your career journey!

      Autres retours d’entretien d’embauche pour un poste comme Customer Success Manager chez WorkWave

      Entretien pour Customer Success Manager

      10 févr. 2024
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience négative
      Entretien facile

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez WorkWave en janv. 2024

      Entretien

      During the first interview, the person did not seem to have a direction. When they started talking about the benefits, asked me if I had a pet and I said no. The person then went on for a couple of minutes talking about pet insurance. I then spoke with a manager. This is a very small team and they are looking to build it out. I did not get the impression this person really understood the CSM role and there was no definitive direction to the questions. It came across as they are trying to figure things out as they go along. I noticed in other reviews there are 2 reviews from CSM's that stayed around/less than a year which explains a lot given my interview experience. I was told they would follow up within a day or two and there was no follow up.

      Questions d'entretien [1]

      Question 1

      About my current book of business
      Répondre à cette question
      1
      avatar
      Réponse de WorkWave
      1y
      Thank you for sharing your feedback about your interview experience. We sincerely apologize for the lack of clarity and follow-up you experienced. We strive to ensure that all interviews are structured and informative, and we regret that your experience did not meet those expectations. Your comments regarding the interview process, including the discussion around benefits and the focus on the CSM role, will be taken seriously as we continue to improve our hiring process. We also apologize for the delay in communication; we are working to ensure more timely follow-ups in the future. Thank you for your time and consideration, and we wish you the best in your job search.