When I first applied for the position, I was sent an online test where I had to respond to three sample customer e-mails, the test also included a typing test (for speed and accuracy, I assume). Then, after about a week, I was invited to a face-to-face interview in their office in Tallinn. I was interviewed by two people doing the same job that I had applied to. The interview was a lot of fun and laid back, it felt like I was talking to two friends. There was no tension at all. The interview time was about 1h, they asked me questions for around 45 minutes and then I had enough time to ask them any questions I had about the job or the company. Two days after that I was contacted again for the final stage - a video interview with my future team leader. The interview took place on a platform called Zoom and was about 30 minutes long. This interview was a little more serious than the face-to-face interview, but there was no tension whatsoever and it still felt like a nice conversation. That interview took place on a Wednesday and by Friday I got a phone call from the recruiter offering me the job.

The whole interview process felt really clear and smooth from beginning to end. I always knew what the next steps were, and communication was consistent throughout. Everyone I spoke with was kind, approachable, and respectful, which made the experience feel very human and welcoming. It genuinely made me feel comfortable and excited about joining Wise.