J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez Vodafone
Entretien
Hiring process was in several stages, including an initial online application, an online test for English/Maths/logic, a phone interview with HR based on competences, a second phone interview with HR based on a role play to evaluate selling techniques, then finally a face-to-face interview with the store manager.
Questions d'entretien [1]
Question 1
Tell me about a time you went above and beyond what was asked of you and exceeded customer expectations.
J'ai passé un entretien chez Vodafone (Guildford, Angleterre)
Entretien
focus on your customer service, sales skills, and alignment with their values, asking about handling difficult customers, meeting targets, teamwork, and improving experiences, often using behavioral questions like "Tell me about a time..." requiring STAR method answers (Situation, Task, Action, Result). Expect questions about your past experiences, goals, why Vodafone, and scenarios demonstrating handling upset customers or achieving KPIs.
J'ai postulé en personne. Le processus a pris 1 jour. J'ai passé un entretien chez Vodafone (Bath, Angleterre) en août 2025
Entretien
Easy. Just submitted online, had a chat with the manager and she gave me the job, Didn't actually need the job though, was basically just applying because I was bored. I actually have a full corporate job.
J'ai postulé en ligne. J'ai passé un entretien chez Vodafone
Entretien
Online assessment followed by an in-person interview. The in-person interview was part behavioural and part sales role play. They would like to see sales skills such as customer needs being explored, a suitable pitch for a product that solves their problems/addresses their needs and closing.