Applied online, then I had 2 phone interviews. The phone interviews consisted of some role play that I didn't think was too hard. They also asked me a few hypothetical questions on what I would do in different situations. After that I had an interview at the local Verizon store where I sat down with one of the managers.

The interview lasted about 45 minutes, and the questions were based on my knowledge of the brand, technology in general, behavioral styles, also what if scenarios and her views of the culture