J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez Verizon (Rancho Cordova, CA) en juill. 2014
Entretien
The interview process took about 3 weeks from start to finish. Got a email July 10/14 from a recruiter who said I had made it to the second stage of the hiring process. Had a phone interview about a week later.
Passed the phone interview and she set up an appointment for me to do a skills exam. The exam is about 2 hrs long and has things like data entry, listing to phone calls and rating the customer service as well as reading comprehension.
Afterwards she told me I had passed. Made an appointment for a face to face. The interview was not very long they asked me about 4 questions and they wanted them answered in STAR format. Afterwards they gave me a tour of the facility and offered me the job. Best advice I can give is do not lie on your application about anything. If you have anything on your criminal record or have something on your background that you think will prevent you from getting hired just be up front with them.
Questions d'entretien [1]
Question 1
Name a time when customer was not pleased with your companies customer service. what was the situation and what did you do to resolve?
J'ai postulé en ligne. Le processus a pris 3 jours. J'ai passé un entretien chez Verizon (Cincinnati, OH) en mai 2026
Entretien
The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.
Questions d'entretien [1]
Question 1
How would you handle an angry or disgruntled customer?
J'ai passé un entretien chez Verizon (Hazelwood, MO)
Entretien
Lengthy and the paperwork is extremely confusing to fill out and submit. Thank you. But other than that really nice people. They hire through a 3rd party called Rose International…. Very helpful people
Unprofessional interview, and unfair. Being bilingual and many years of customer service experience they decided to pass due to many years of experience. The interviewer also looked unorganized and was bias.
Questions d'entretien [1]
Question 1
Tell us a time where you overcame an obstacle and how