I applied online, received a call from a recruiter about 2 weeks later, then an in person interview a week after that. At the in person interview I was told I would hear a response within a week. I emailed the recruiter that day to thank her and the interviewer for their time, didn't get any kind of response. After 10 days of not hearing anything, I emailed the recruiter to ask for more information, again no response. About 15 minutes after I sent that email they updated my application status to 'no longer recruiting'. The process, in general, was pretty professional. The follow up was not. I've never applied for a job that demanded a very strict 90 day commitment , only to act cowardly about the follow up. I had to re-schedule things, cancel appointments and shift my life around in anticipation of having to be completely dedicated for 90 days. I can only wonder how long it would have been if I didn't ask. Inconsiderate and downright unprofessional - you would be well-served to follow up on your own if you find yourself in a similar situation.

The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.